We are a professional Glass Processing Automation manufacturer |

All Categories

Get a Free Quote

Our representative will contact you soon.
Email
Name
Company Name
Message
0/1000
We are a professional Glass Processing Automation manufacturer |

SERVICE

HOME >  SERVICE

MAC SERVICE ALWAYS CARE ABOUT YOUR PROBLEM!

MAC Service Global is expressly oriented to our customer's needs. We use the most advanced technologies making an connection between our customer machine and our technical interface. The service is always reachable by remote internet connection, service hotline, MAC local technical team and warehouses globally.

  •  PRE-SALES SERVICE

    PRE-SALES SERVICE

    Our technical sales managers are always ready to give you professional consultancy for your new factory plan, layout suggestion, investment analyzation and machinery recommendation. You will have 360 degree professional information to guarantee your investment and development.

  • DURING-SALES SERVICE

    DURING-SALES SERVICE

    After order, our job just begin. MAC team will be have full procedure management and be always ready for consultancy for your factory power, water and air layout; Give the installation preparation information, logistics and installation & training arrangement.

  • AFTER-SALES SERVICE

    AFTER-SALES SERVICE

    Our 15 global customers service centers, branches and warehouses are always ready for 365x24 year round service. The online and offline services are all available to solve your problems at the first opportunity. We are committed to guarantee your reliable and qualified production.

MAC GLASTECH AND AUTOMATION CO.,LIMITED

ONLINE SUPPORT

  • Anytime you dial the hotline, our sales and technical team are ready for any support. No matter factory design consultancy or technical service support, you can get the right contact person at the first opportunity.
  • All the online machine has remote connection function. Some important machines like our fully automatic double grinding line is equipped with MAC Viewer, which can do program connection any time with our Chinese program engineer plus the online camera to do trouble shooting the fastest.
  • Once the Online Supporter find necessary, Live engineer will be onsite immediately within 12 hours.